This whitepaper is the first in a series entitled Pillars of Success by Bill Warner:

Whether you are starting a new company, launching a new business initiative or spinning out a company, the first and most important thing you must do is know your business. I think there are two constituencies that you have to convince, other than yourself. First, you have to know your business concisely enough so that you can quickly explain it to your mother, so that she understands it. The second is you have to comprehensively explain it to potential customers, employees, partners and sophisticated investors so that they are convinced it’s an attractive business to be associated with. If you can do this successfully, you understand your business.

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